What can I do if I purchased the wrong package?
You
can choose the right package for you by checking all the information regarding
the credit package and the amount to be paid.
We
are unable to modify the package purchased with another, as indicated in our
Terms and Conditions of the service. Therefore, please read carefully the
description of the package you want to buy before confirming the purchase.
Related Articles
What credit packages and prices do you offer?
The types of Credit Packages available for purchase are as follows: Pricing Promo Credit Package Regular Credit Package £ 4,99 30 + 30 30 £ 6,99 30 + 30 X £ 9,99 100 + 100 100 £ 19,99 250 + 250 250 £ 24,99 700 X £ 49,99 700 + 700 700 £ 99,99 X 2000 £ ...
How can I purchase a credit package?
You can purchase a credit package by clicking on the icon at the top of the site and selecting one of the packages based on your needs.
How can I see the charges on my credit card statement?
The charges for packages purchased on the Site will be visible on your credit or debit card statement with the wording that it was communicated to you during the purchase process or found in the payment receipt uploaded on the site in the Payments ...
What are credits and how do they work?
Credits give you the chance to send more messages in the chat section, and thus to be more active. From the On-Demand Section it will be possible to view the different purchasable offers of packages of credits. If you decide to purchase package of ...
Do I have to introduce my credit card for every purchase in the site?
Making the first On Demand purchase, you authorise any subsequent charges for other purchases to be made to the same credit card. Your bank may require you to manually enter your card for anti-fraud verification purposes.