How can I see the charges on my credit card statement?

How can I see the charges on my credit card statement?

The charges for packages purchased on the Site will be visible on your credit or debit card statement with the wording that it was communicated to you during the purchase process or found in the payment receipt uploaded on the site in the Payments section or, from the payment service provider used to collect the relative amount.
For more details, please consult the appropriate section of the Terms and Conditions.

Please bear in mind that sometimes the debit times shown on the statement may not coincide with the times of purchases made on the site, this discrepancy is due solely to technical reasons, related to the location of the bank's server managing the transaction.
If you encounter any kind of problem with the purchase, discrepancies with charges or seek clarifications, please contact customer care via the contact form. Our operators will immediately handle your request.
To speed up the solving of problems related to your payments, before contacting your bank we invite you to contact our customer care via the contact form.

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