How can I see the charges on my credit card statement?
The
charges for packages
purchased on the Site will be visible on your credit or debit card statement
with the wording that it was communicated to you during the purchase process or
found in the payment receipt uploaded on the site in the Payments section or,
from the payment service provider used to collect the relative amount.
Please bear in mind that sometimes the
debit times shown on the statement may not coincide with the times of purchases
made on the site, this discrepancy is due solely to technical reasons, related
to the location of the bank's server managing the transaction.
If you encounter any kind of problem with
the purchase, discrepancies with charges or seek clarifications, please contact
customer care via the contact
form. Our
operators will immediately handle your request.
To speed up the solving of problems related
to your payments, before contacting your bank we invite you to contact our
customer care via the contact
form.
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What credit packages and prices do you offer?
The types of Credit Packages available for purchase are as follows: Pricing Promo Credit Package Regular Credit Package £ 4,99 30 + 30 30 £ 6,99 30 + 30 X £ 9,99 100 + 100 100 £ 19,99 250 + 250 250 £ 24,99 700 X £ 49,99 700 + 700 700 £ 99,99 X 2000 £ ...
How can I purchase a credit package?
You can purchase a credit package by clicking on the icon at the top of the site and selecting one of the packages based on your needs.